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Warranty
Topaz provides a standard two-year warranty on manufacturing defects, but will repair your shoes free regardless of age, as long as it is still possible to do it. You just need to send us a picture of them first to post@topaz.no. After you get a confirmation from us that it is possible to repair them, you can send them to: Fabrikkgata 10 G, NO-3830 Ulefoss – Norway.
Free shipping
Topaz send orders with free shipping worldwide.
P.S.: Your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient’s responsibility.
Take good care of your shoes
Sealskin shoes should not be treated since the sealskin has a natural layer of fat that prevents the shoe from absorbing water. Cowhide shoes should however be treated with waterproofing spray. In both cases remember that they are made of natural products, and it is important to take some precautions. Doing so, you will enjoy your footwear for many years.
Note!
The boots are not waterproof. If they are used in rainy weather, both two cold isolation insoles should be taken out and dried. If the boots are muddy, wipe them with a damp cloth and brush them with a soft brush.
Do not dry boots with heat! The skin will dry out and will not be as durable. This applies to all footwear made of leather.
Do not take your shoes off by inserting the tip of one shoe against the heel of the other. The hair will then quickly fall off.
If you have questions or discover errors in the footwear, please contact us.